Full and Part Time Receptionist Roles

The Hotel Folk have a fantastic opportunity for enthusiastic Receptionists to join our friendly teams at one of the six hotels here in Suffolk.

We are looking for both full time and part time receptionists. Full time receptionists would look to cover 40 hours per week and part-time receptionists between 16 - 32 hours per week (two to four shifts of 8 hours).

We are looking to cover a range of shifts, with the earliest starting at 6:45am and the latest shift ending at 10pm, including weekends. If you are looking for set shifts, we can accommodate this.

We initially pay national minimum wage in line with your age. You will be given a tailored training programme, and should you pass your probationary period your pay would increase to £10.72 per hour.

Key Tasks required from our new Receptionist:

• To provide outstanding customer service at all times to each and every guest.
• To support with general administration tasks and restaurant bookings for the hotel.
• To respond to guest and customer requests courteously and efficiently at all times.
• Good telephone manner, answering any enquires and taking bookings
• To be aware of all arrivals/departures, functions, special events and special requests.

Benefits of working as a Receptionist with The Hotel Folk:

• A share of the tips
• Free Golf at our Thorpeness Golf Club
• 28 days annual leave
• Free parking
• 50% off food in all our hotel restaurants
• B&B in any of our hotels from only £50prpn
• Discounted products at our Weavers' House Spa
• Hospitality Action - Employee Assistance Programme
• Simply Health – Health benefit scheme
• Company pension scheme
• Training & Developments Opportunities

About The Hotel Folk:

The Hotel Folk is a group of luxury hotels and businesses located across the beautiful county of Suffolk. Founded in 1996, we have grown to comprise six unique and individual hotels, a Country Club, and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience.

If you would like to apply for this role, click apply now, attach your CV and use the job role as the subject title, we look forward to hearing from you.