Receptionist

based in Aldeburgh

The Hotel Folk are currently recruiting for permanent and fixed-term Receptionists at The Brudenell Hotel, Aldeburgh.

Receptionist at The Brudenell Hotel
Aldeburgh
Salary: up to £8.72 per hour

Vacancy for: Receptionist 

The Hotel Folk have two fantastic opportunities for a Receptionist to join their friendly team at The Brudenell Hotel, Aldeburgh; one as a fixed-term Receptionist (for approximately 8-10 weeks) which will be on a full-time basis working 5 days out of 7, and the second as a permanent Receptionist, working on a rota basis. 

Benefits of working as a Receptionist:

We pay the NMW for your age, however experience is highly valued and will be taken into consideration.

  • Tips on top of hourly rate
  • Free meals when on duty
  • Training & Development Opportunities
  • Up to 50% off dining within our hotels, restaurants and bars
  • Free Golf at our Thorpeness Golf Club
  • 50% off Treatments & Products at our Weavers' House Spa
  • Exceptional rates should you or your family wish to stay in our properties
  • EdenRed – employee rewards scheme
  • Simply Health – health benefit and cashback scheme
  • Employee Assistance Programme
  • Company pension scheme
  • 28 days annual leave pro rata (which increases with service)
  • Free car parking

Key Tasks for a Receptionist:

  • To provide all guests and potential guests with friendly, efficient customer service at all times so that they receive a positive impression of the company.
  • To support with general administration tasks and restaurant bookings for the hotel.
  • To Respond to guest and customer requests courteously and efficiently at all times.
  • To take accurate reservation enquiries.
  • To be aware of all arrivals/departures, functions, special events and special requests.
  • To handle cash accurately. Record any transactions and expenditure accurately.
  • To record information on manual and computerised systems so that they are always up-to-date and accurate.
  • Have excellent people skills and be prepared to help in the Restaurants when needed.

About The Hotel Folk:

The Hotel Folk is a group of luxury hotels and businesses located across the beautiful county of Suffolk. Founded in 1996, we have grown to comprise six unique and individual hotels, a Country Club, and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience.

COVID-19 considerations:

Please see the attached link for full details of the precautions we have implemented to keep our customers, employees and suppliers safe. https://www.brudenellhotel.co.uk/info/covid-19/ 

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