Part-Time Restaurant Supervisor at The Crown and Castle Hotel in Orford

The Hotel Folk have a new and exciting opportunity for a Restaurant Supervisor to join our friendly team based at The Crown and Castle, Orford. As a Restaurant Supervisor, you will support and lead our team in ensuring we deliver our ‘blow your socks-off’ hospitality experience.

The successful candidate will have a strong background in a food and beverage setting and experience at a supervisor/management level.

This role will be part-time for 3-4 evenings per week 5.30-10.30pm including the weekends, and also 1-9pm on Sundays.

Flexibility for working shifts is essential.

Key Duties of a Restaurant Supervisor include:

• To lead the restaurant service and ensure a smooth operation of our food and beverage services.

• To manage, motivate and support the team, optimising all opportunities to increase food and liquor sales and profit

• Encourage team members to increase sales by ensuring that they know how to add on sales and that they have up-to-date product knowledge

• Ensure that guest and customer requests are always responded to courteously and efficiently.

• Monitor and evaluate complaints and take preventive/corrective action or make recommendations to improve the situation.

• Undertake Duty management responsibilities on a rota basis

Benefits of Working as a Restaurant Supervisor for The Hotel Folk:

• A share of the tips
• Free Golf at our Thorpeness Golf Club
• 28 days annual leave
• Free parking
• 50% off food in all our hotel restaurants
• B&B in any of our hotels from only £50prpn
• Discounted products at our Weavers' House Spa
• Hospitality Action - Employee Assistance Programme
• Company pension scheme
• Training & Developments Opportunities

About The Hotel Folk:

The Hotel Folk is a group of luxury hotels and businesses located across the beautiful county of Suffolk. Founded in 1996, we have grown to comprise six unique and individual hotels, a Country Club, and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience.