Housekeeper

Housekeeper vacancy available at The Crown at Woodbridge, Suffolk

The Crown at Woodbridge,
Thoroughfare,
Woodbridge,
IP12 1AD

Part time hours over the weekend.

Hourly Pay | National Minimum Wage

The Crown at Woodbridge are looking for an attentive Housekeeper to join their current team.

Overall Job Purpose

To clean and service all guest bedrooms and public areas efficiently and to the highest possible standard.

Main Responsibilities

Customer Focus

• Be friendly and polite to customers at all times.
• Offer assistance to guests and customers where appropriate.
• Ensure that the Head Housekeeper is aware of any special requirements.
• Always check vacated rooms for lost property and ensure that any lost items are handed in and recorded correctly.

Key Tasks:

• Clean, tidy and service guest bedrooms and general rooms in accordance with checklists and
local standards.
• Replenish linen, toiletries and stationery in each room
• Change linen and towels as required.
• Thoroughly clean all floor and surface areas.
• Help to set up rooms for special events and functions if required.
• Report any faults or damage to the Head Housekeeper as soon as possible.
• Remove all dirty linen, rubbish etc. from rooms, dispose of it correctly.
• Carry out accurate linen checks.
• Keep storage areas clean and tidy.
• Ensure that the correct procedures are followed at all times.
• Always follow health and safety procedures.

Key Performance Measures:

• Cleaning standards
• Guest comments/feedback

Special Requirements:

• Wear a uniform
• Be able to work flexibly – e.g. working shifts, weekends and public/bank holidays 
• Be willing to cover in other hotels within the group when required

The job holder may also, from time to time, be asked to undertake other tasks and responsibilities which
are not listed in this job description but which are commensurate with and in the spirit of the post

If you think you would be well suited to this role, please email your CV to careers@thehotelfolk.co.uk and include the job role that you are applying for in the subject box.