Food and Beverage Supervisor vacancy at The Crown at Woodbridge

The Crown at Woodbridge,
Thoroughfare,
Woodbridge,
IP12 1AD

The Crown at Woodbridge are looking for an enthusiastic person to join their front of house team as a Food and Beverage Supervisor.

30 - 40 hours | Hourly pay: Up to £12.50ph

Overall Job Purpose:

To manage the bar and restaurant areas to achieve the highest possible standards of service and to maximise sales

 

Main Responsibilities:

Management:

  • Ensure that all orders for drinks are prepared accurately, efficiently and that they are properly recorded and charged.
  • Ensure that the Bar and stores are always correctly stocked.
  • Promote a sales culture within the team to ensure sales opportunities are maximised.
  • Ensure that stocks are rotated correctly.
  • Ensure that stocks are kept secure at all times.
  • Manage the bar team to ensure that all areas are kept clean and tidy at all times.
  • Implement and check up on daily, weekly and monthly cleaning programmes.
  • Ensure that all staff are fully trained in all bar duties.
  • Ensure that all staff know and understand licensing laws.
  • Assist with Restaurant Supervisor duties to cover leave periods.
  • To undertake duty management duties if required.

Customer Focus:

  • Work closely with the bar team to deliver the highest possible standard of service to guests. Be aware of any special requests.
  • Encourage a “customer first” culture within the team, “customer is king”.
  • Respond to guest and customer requests courteously and efficiently at all times.

Administration:

  • Ensure that all procedures are recorded and kept up-to-date.
  • Be accountable for stock levels and for carrying out stock takes.
  • Ensure wastage is minimized and record as appropriate.
  • Be accountable for all bar cash and takings, including end-of-day reconciliation.
  • Ensure that all reports are accurate and delivered on time.
  • Ensure that all records are kept up-to-date – these include staff training records as well as stock control and cleaning charts.

 

Key Performance Measures:

  • Achieve budgeted beverage revenues
  • Maintain correct Liquor margins
  • Guest comments/feedback
  • Employee retention

Special Requirements:

  • Keep own skills and knowledge up-to-date.
  • Wear a uniform.
  • Be able to work flexibly – working shifts, weekends and bank holidays.
  • Be willing to cover in other hotels within the group.

 

The job holder may also, from time to time, be asked to undertake other tasks and responsibilities which are not listed in this job description but which are commensurate with and in the spirit of the post.

If you think you might be well suited to this role and would like to apply, please send your CV to our HR team by emailing [email protected]