Business Analyst at The Hotel Folk

The Hotel Folk are looking for an experienced Business Analyst to understand, measure, analyse and assess key data and systems from across the business and elsewhere in the hospitality industry in order to make recommendations to inform actions which will in turn drive sales and profitability, support improvement and contribute to wider business planning and strategic aims.

Across the hospitality sector there are many opportunities to grow sales and profits, especially in an accommodation led business where profit margins are higher. In a mature business such as The Hotel Folk many opportunities have been exploited through marketing, operational enhancements, cost efficiencies and developing a motivated and engaged team of hospitality professionals. The business is now wishing to explore deeper and more complex opportunities to drive future growth.

As a Business Analyst you will work closely with our finance, revenue, marketing and operational teams to form a picture of the business within the hospitality landscape it operates. Using the insights you will be able to influence the shorter- and longer-term business strategy.

Main Responsibilities:

• Measure and report on weekly business performance to inform the short-term actions required across the business to drive sales and profitability

• Interpret the monthly management accounts to inform the General Managers as to how business improvements can be made

• Manage and complete the financial aspects of the annual budgeting process to ensure annual targets are achieved to satisfy the broader business strategy

• With the CEO and Board of Directors, build the three to five-year business strategy through analysing current asset performance and creating scenarios to inform the long-term plan with the greatest EBITDA potential

• Instil rigour and structure in key business processes and technology across the company to facilitate business analysis outcomes.

• Research and keep up to date with key data trends in the hospitality industry so as to be able to conduct benchmarking and other reviews against external comparators.

Previous Experience:

• Min 2 years’ previous experience in a similar role in finance or marketing function within a larger organisation; within the hospitality industry would be advantageous.

• Demonstrable skills and experience in identifying business opportunities which have been successfully implemented

• Excellent analytical skills and an evidence based approach.

• Min GCSE grade A-C in maths and English, or equivalent, ideally to A-level in maths.

• Strong communication skills, able to visualise, communicate and present your ideas and understanding effectively to different audiences in a compelling manner.

• Proficient to advanced level in manipulating data within Excel and Power BI and creating presentations within Power Point

• Experience of Sage 200 would be advantageous

About The Hotel Folk:

Founded in 1996, The Hotel Folk have grown to comprise six unique and individual family run hotels, a Country Club, and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience.

Benefits of Working for The Hotel Folk:

• Free Golf at Thorpeness Golf Club and Hotel

• 33 days annual leave pro rata to hours worked

• 50% off food in all our hotel restaurants

• B&B in any of our hotels from only £50 per room, per night

• Discounted treatments and cost price products at our Weavers' House Spa

• Hospitality Action - Employee Assistance Programme, Retail Discounts

• Company pension scheme

• Tailored company induction and continued training and development opportunities

You must be eligible to work in the UK to apply for this role. We do not provide sponsorship.