Night Porter vacancy at The Swan at Lavenham, Suffolk
The Swan at Lavenham, High Street, Lavenham, Suffolk. CO10 9QA
The Swan at Lavenham are looking for a Night Porter to join their current team.
This role is for two nights per week
Hourly pay: £12 ph
Overall Job Responsibilities
- Respond to guest and customer requests courteously and efficiently at all times
- Answer in-coming telephone calls.
- Take accurate reservation enquiries.
- Ensure that all guests complete a registration card on arrival.
- Offer guests assistance with luggage.
- Patrol the hotel corridors at hourly intervals and the hotel exterior at least twice a night.
- Follow lock up procedure as efficiently and precisely as possible
- Complete all checklists on a daily basis and keep the daily day book/handover diary up-to-date.
- Ensure the Hotel is sparkling clean by responding quickly to spills and accidents and following the cleaning schedule and signing off on jobs
- Knowledge of the Fire procedures, and ensure that you are aware of the evacuation procedure
If you think you might be well suited to this role and would like to apply, please send your CV to our HR team by emailing careers@thehotelfolk.co.uk