Assistant Hotel Manager at The White Lion Hotel in Aldeburgh

Always dreamt of working right by the sea? The White Lion Hotel is one of our coastal hotels located in the centre of seafront town of Aldeburgh, Suffolk.

We’re searching for a new role of Assistant Hotel Manager to work alongside our Hotel Manager and lead the guest experience across all aspects of the operation.

What we are looking for:

Extraordinary Service, ensuring every part of your daily activities is in pursuit of delivering ‘A Blow your Socks Off’ guest experience

Dedicated to The Details, overseeing all departments you’ll need an eye for details to ensure the highest of standards are met

Hospitality Expert, the host with the most and the ability to put guests instantly at their ease

Unity in Community, working closely with a team, the ability to lead, motivate and inspire is essential

Making it Happen, if you spot an opportunity to improve the guest experience, do it, we’re looking for someone who isn’t going to walk on by

The Assistant Hotel Manager role involves a wide range of duties that include event planning, financial management and guest services.

Key Tasks:

• Complete Duty Management shifts

• Comply with company policies on recruitment, induction and training

• Deal effectively with absence of folk and performance manage as per policies

• Maintain health and safety requirements in all areas, ensuring that the necessary security is in place.

• Ensure that all staff members adhere to company policies in all service areas

• Overall Hotel operational responsibility in the absence of the Hotel Manager

• Propose and implement new ways of increasing revenue and profitability in all areas 

Benefits of working as an Assistant Hotel Manager

• A share of the tips

• Free Golf at Thorpeness Golf Club and Hotel

• 28 days annual leave p.a.

• 50% off food in all our hotel restaurants

• B&B in any of our hotels from only £50 per room, per night

• Discounted products at our Weavers' House Spa

• Hospitality Action - Employee Assistance Programme

• Company pension scheme

• Tailored company induction and continued training and development opportunities

About The Hotel Folk:

Founded in 1996, The Hotel Folk have grown to comprise six unique and individual family run hotels, a Country Club, and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience.

You must be eligible to live and work in the UK to apply for this role as we cannot offer sponsorship