Night Porter, Woodbridge

The Crown Hotel at Woodbridge

The Hotel Folk are looking to employee experienced and dependable Night Porter to join our friendly team at The Crown at Woodbridge.

Night Porter at The Crown

Salary: £8.30 p/h

Vacancy for: Night Porter

We are looking for a part time Night Porter, to provide all guests and potential guests with friendly, efficient customer service at all times, so that they receive a positive impression of the company. Days of work to be mutually agreed.

Main Responsibilities:

  • Respond to guest and customer requests courteously and efficiently at all times.
  • Be aware of all arrivals/departures, functions, special events and special requests.
  • Record any transactions accurately for room accounts
  • Ensure that all requests for wake up calls and newspapers are met and that charges are recorded accordingly.
  • Report and record any maintenance issues accurately and efficiently.
  • Know regular guest’s preferences and their specials needs.
  • Offer guests assistance with luggage.

Other Responsibilities:

  • Serving drinks in the bar to resident guests outside of normal bar hours.
  • Cleaning duties throughout the ground floor area, ladies, gents toilets, entrance staircases as per duty checklist and back of house areas.
  • Patrolling the hotel exterior at least twice a night.
  • Follow lock up procedure as efficiently and precisely as possible.
  • Serving tea, coffee, providing a room service facility for beverages