Spa Therapist / Spa Receptionist


Apply now for an exciting opportunity to become a Spa Therapist / Spa Receptionist at Weavers' House Spa, based at The Swan at Lavenham Hotel & Spa

Spa Therapist/Receptionist at The Swan at Lavenham Hotel & Spa
Hourly rate: £9.25

Vacancy for: Spa Therapist/Receptionist (full-time, part-time, maternity cover)

The Hotel Folk are currently looking for one full time and two part-time Dual Role Spa Therapist/Receptionist to join their friendly team at Weavers' House Spa, based at The Swan at Lavenham Hotel & Spa. We currently have two part-time opportunities available - one is a permanent position where you will be required to work 3 days a week, ideally on Mondays, Fridays, and Saturdays. The second is a fixed-term maternity cover contract where you will be required to work 2 or 3 days a week, ideally on Tuesday's Thursdays, and possibly Sundays. The Full time position will include working weekends.  

As a Spa Therapist/Receptionist we believe this role will give you the best of both worlds. Knowing the in’s and outs of the business to provide the ultimate service to our awesome guests. This position is ideal for someone either starting out as a therapist, that requires experience and to gain confidence in a role, or a therapist that perhaps would enjoy the flexibility of being hands on, and working front of house.

You will be required to work a mixture of Spa Therapist and Receptionist shifts based on the demands of the business.

As we flex how we do business, more than ever this is a time to value our team. 2020 was the toughest time we’ve seen. Throughout this time we looked after our spa team and focused on the new needs of our guests as they emerged from lockdown.

Although professional throughout, we have a personal touch that makes Weavers’ House Spa stand out and pave the way for others. Our work ethic is strong, standards high and we’ve found that through authenticity, we’ve continued to deliver a stellar service, throughout harder times.

Weavers’ is an award winning, 5 bubble Spa, and one of Suffolk’s finest. Dedicated to delivering the detail, this isn’t just another spa! We are an independent, individual boutique spa that’s treatment led. We have personality, and we’re not afraid to show it.

If you are passionate, focused, an empathetic communicator with a healing touch, then this dual role could be the answer.

Located in the pretty village of Lavenham, you can easily reach us from Colchester, Bury St Edmunds and Ipswich by car. Lavenham is rich with history, and the spa is nestled within the iconic Swan Hotel - which dates to the 15th Century, and is truly a magical place to be all year round.

Our state of the art contemporary bijous spa is a career destination for those who strive to work amongst some of the finest therapists in the industry, to deliver outstanding bespoke, tailored treatments. We are now searching for some seriously passionate spa talent to join our spa family; could this be your match?

  • Are you qualified to NVQ level 3 in Beauty Therapy or equivalent?
  • Do you love being a therapist?
  • Have you got spa experience?
  • Have you a healing touch and a great attitude?
  • Are you crazy about the details?
  • Can you deliver first class treatments from the heart?
  • Are you a team player?
  • Are you a self-starter?
  • Can you generate your own business?

If the answer is ‘oh yes’ to most of those then you may have found your new spa home. We provide the following benefits to our spa family.

  • ​Discretionary Service Bonus 
  • ​Paid Overtime for Salaried Folk
  • Tips are paid on top of hourly rate.
  • 50% off spa treatments
  • Cost price on spa products
  • £35 prpn B&B for stay’s within our portfolio of 6 hotels
  • Commission and incentives on retail sales
  • Commission on membership sales
  • Ongoing spa training with our brands
  • One complimentary treatment per month for wellbeing
  • Recruitment incentives
  • Uniform provided
  • Free use of the spa facilities
  • 50% discount on food within our portfolio of 6 hotels
  • 15 mins buffers between treatments
  • Flexible working hours
  • Simply Health - healthcare
  • Employee Assistance Programme
  • 28 days annual leave that increases with service up to 33 days p.a. (pro rata for hours worked)

We are currently offering the following benefits:

Discretionary Service Bonus

For every £1 you earn in tips we will match the amount £1 for £1 to create the Discretionary Service Bonus Fund. This Service Bonus is then divided equally across our Folk in addition to your hourly wage and hotel tips. The Service Bonus can be worth up to an extra 70p per hour in peak season, all for delivering great hospitality. Terms and Conditions apply, available 17th May - 30th September 2021

Paid Overtime for Salaried Folk

If you work on a salaried contract, typically 40 hours per week, for any hours worked 45 or above you will be paid overtime at your equivalent hourly rate. Terms and Conditions apply, available 17th May - 30th September 2021

If this sounds like a match made in heaven, then please visit our website for more information and apply to work with us.

COVID-19 considerations:
Please see this link to see the changes we have implemented to keep our guests and employees safe. 

Please note that we will not be able to process your application unless you have Right to Work in the UK.

Apply Now