Front of House Manager

Aldeburgh

Apply now for a fantastic opportunity to join our growing team at The Brudenell Hotel in Aldeburgh as a Front of House Manager

Front of House Manager at The Brudenell Hotel in Aldeburgh

Salary: Up to £27,000 a year - Dependant on Experience​​

The Hotel Folk are looking for a competent, organised and Friendly Front of House Manager to join our growing team at The White Lion Hotel, Aldeburgh.

A successful candidate will need to have proven experience in running a front of house team and experience in a hospitality environment. You will be Accountable for the day-to-day management of the reception and maintenance team, and also be responsible for the standards of presentation in all front of house areas whilst providing guests with a warm and professional welcome. 

This is a full-time role and will require weekend and evening work which will be on a rota basis.

Benefits of working with our team as an Front of House Manager:

  • A share of the tips
  • Free Golf at our Thorpeness Golf Club
  • 28 days annual leave that increases with service up to 33 days p.a. (pro rata for hours worked)
  • 50% off food in all our hotel restaurants
  • B&B in any of our hotels for only £35prpn
  • 50% off treatments & discounted products at our Weavers' House Spa
  • Hospitality Action - Employee Assistance Programme
  • Simply Health – Health benefit scheme
  • Company pension scheme
  • Tailored company induction and continued training and development opportunities

Key tasks as a Front of House Manager include:

  • Ensure that the reception service is always appropriately covered including manage the teams holiday, leave and ensuring rotas are prepared in advance
  • Undertake Duty Management responsibilities on a rota basis and maintain a front of house presence.
  • Ensure that all Reception and Maintenance operations and procedures are carried out in accordance with the procedures manual and to the required standard.
  • Keep a record, and communicate all guest feedback from comment cards, letters and third party review sites.

About The Hotel Folk:

Founded in 1996 The Hotel Folk have grown to comprise six unique and individual family run hotels, a Country Club and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience.

 

Please note that we will not be able to process your application unless you have the right to work in the UK.

If you would like to apply for this role, click apply now, attach your CV and use the job role as the subject title, we look forward to hearing from you!

Apply Now