Food & Beverage Team Member

The White Lion Hotel

An exciting opportunity to work as a Food & Beverage Team Member in the Sea Spice Indian Restaurant based at The White Lion Hotel, Aldeburgh.

Food & Beverage Team Member - Aldeburgh
Full-time
Salary: £8.21 per hour

Vacancy for: Food & Beverage Team Member

The Hotel Folk have an exciting opportunity for a polite and reliable individual to work as a Food and Beverage Team Member in their Sea Spice Indian Restaurant based at The White Lion Hotel in Aldeburgh.

Overall Job Purpose:

To provide courteous, efficient and knowledgeable service at all times. To ensure that presentation and cleaning standards are achieved and maintained.

Main Responsibilities:

Customer Focus:

  • Ensure that all customers and guests are acknowledged on arrival in a friendly and polite manner.
  • Keep product knowledge up-to-date, know the daily specials, seasonal and local dishes.
  • Know who is waiting to be served and ensure that people are served in turn and that they are not kept waiting.

Key Tasks:

  • Be able to tell customers about the content of each menu choice.
  • Know which drinks are available
  • Know how to serve drinks correctly ie: the right glass, presentation, mixers.
  • Take orders accurately
  • Offer customers accompaniments
  • Keep the restaurant and bar areas clean and tidy at all times
  • Clean and polish crockery, glassware and silverware.
  • Ensure that restaurant tables are laid out correctly
  • Replenish condiments.
  • Replace dirty table linen
  • Carry out room, terrace and lounge service as required.
  • Clear away any spillages as soon as they occur.
  • Front and face bar stocks and glassware.
  • Stock rotation
  • Carry out all procedures in accordance with company standards and the procedures manuals.
  • Adhere to all health and safety and fire prevention procedures.
  • Report any stock shortages, customer requests/special needs and suggestions to the manager.

Key Performance Measures:

  • Guest comments/feedback
  • Accuracy of orders
  • Efficiency of service

Special Requirements:

  • Wear a uniform
  • Be able to work flexibly – working shifts, weekends and bank holidays
  • Be willing to cover in other hotels within the group

Benefits of Working for The Hotel Folk:

  • Free Golf at our Thorpeness Golf Club
  • 50% off Treatments & Products at our Weavers' House Spa
  • 50% off in all our Restaurants
  • Free meals when on duty
  • B&B in any of our hotels for only £35prpn
  • Employee Assistance Programme
  • Simply Health – health benefit scheme
  • EdenRed – employee rewards scheme
  • Free car parking
  • Competitive salary
  • 28 days annual leave increasing with service
  • Company pension scheme
  • Training & Developments Opportunities

- APPLY NOW -