Food & Beverage Assistant, Aldeburgh

The Brudenell Hotel

The Hotel Folk are looking to employ Food & Beverage Assistants to join our friendly team at The Brudenell.

Food & Beverage Assistant at The Brudenell Hotel
Aldeburgh
Full-time
Salary: £8.21 per hour

Vacancy for: Food & Beverage Assistant

About the Role:

The Hotel Folk have a fantastic opportunity for a Food & Beverage Assistant to join their friendly team at The Brudenell Hotel in Aldeburgh.

Overall Job Purpose:

To provide courteous, efficient and knowledgeable service at all times. To ensure that presentation and cleaning standards are achieved and maintained.

Main Responsibilities:

Customer Focus:

  • Ensure that all customers and guests are acknowledged on arrival in a friendly and polite manner.
  • Keep product knowledge up-to-date, know the daily specials, seasonal and local dishes.
  • Know who is waiting to be served and ensure that people are served in turn and that they are not kept waiting.

Key Tasks:

  • Be able to tell customers about the content of each menu choice.
  • Know which drinks are available
  • Know how to serve drinks correctly ie: the right glass, presentation, mixers.
  • Take orders accurately
  • Offer customers accompaniments
  • Keep the restaurant and bar areas clean and tidy at all times
  • Clean and polish crockery, glassware and silverware.
  • Ensure that restaurant tables are laid out correctly
  • Replenish condiments.
  • Replace dirty table linen
  • Carry out room, terrace and lounge service as required.
  • Clear away any spillages as soon as they occur.
  • Front and face bar stocks and glassware.
  • Stock rotation
  • Carry out all procedures in accordance with company standards and the procedures manuals.
  • Adhere to all health and safety and fire prevention procedures.
  • Report any stock shortages, customer requests/special needs and suggestions to the manager.

Key Performance Measures:

  • Guest comments/feedback
  • Accuracy of orders
  • Efficiency of service

Special Requirements:

  • Wear a uniform
  • Be able to work flexibly – working shifts, weekends and bank holidays
  • Be willing to cover in other hotels within the group

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